FAQ

We specialize in adorable and practical clothing for your little explorers! Our collection includes:

• Baby One Pieces for cozy comfort
• Playful Dresses and Rompers for special occasions
• Everyday essentials like Shirts, Tops, Pants, and Shorts
• Seasonal must-haves including Coats, Hoodies, and Swimwear
• Complete footwear from Boots to Sandals and Sneakers

All our items are carefully curated for quality, comfort, and that irresistible cuteness factor!

Each product page includes detailed size charts with measurements in both inches and centimeters. We recommend measuring your child and comparing with our charts for the perfect fit. When in doubt between sizes, we suggest sizing up for growing room – little ones grow so fast!

Absolutely! We prioritize soft, breathable fabrics that are gentle on delicate skin. Most of our items are made from 100% cotton or cotton blends. Specific fabric information is listed on each product page.

We accept all major credit cards (Visa, MasterCard, JCB) as well as PayPal for secure and convenient checkout.

Your security is our priority! We use industry-standard SSL encryption for all transactions, and we never store your full payment details on our servers.

We process orders quickly to get them to you ASAP! If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the packing process yet.

We’re proud to ship worldwide! (Excluding some remote areas in Asia and other locations). During checkout, simply enter your address to confirm we can deliver to your location.

We offer two convenient shipping methods:

• Standard Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days after dispatch (1-2 day processing)
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch (1-2 day processing)

💡 Parent Tip: Planning for a special event? Remember to account for both processing and shipping time when ordering those picture-perfect outfits!

Once your order ships, you’ll receive an email with tracking information. You can use this to follow your package’s journey right to your doorstep!

We want you to be completely happy with your purchase! You may return unworn, unwashed items with original tags attached within 15 days of receiving your order for a refund or exchange.

Please email our customer care team at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and address. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Once we receive your return, please allow 3-5 business days for processing. Refunds will be issued to your original payment method. The time it takes for the refund to appear in your account depends on your financial institution.

Our friendly customer care team is always happy to help! You can reach us at:

• Email: [email protected]
• Mailing Address: 2371 Birch Street, El Paso, US 79924

We typically respond to emails within 24 hours on business days.

Currently we operate exclusively online at www.juniorfashionstore.com. This allows us to keep our prices competitive while offering worldwide shipping!